Terms & Shipping

Our website address: https://capecollection.com.au.

All prices are in Australian Dollars.

Delivery

We currently use Toll Ipec or Australia Post for shipping. Most goods are dispatched within 48 hours from the time your order is placed. Please allow extra time after weekends and holidays as we do not dispatch on weekends or public holidays. We try our best to get your order out quick but will not guarantee the due times beneath due to any unforeseen circumstances. Perth Metro WA 1 – 2 working days. All other states please allow 4 – 7 working days.  Please add an extra 2 days for rural areas. A Signature will be required on delivery.

International Delivery

Please email us at hello@capecollection.com.au and we can quote you a delivery price if we are able to send to your destination.

Returns

  • Cape Collection will not refund or replace any product because choice of fragrance by customer does not suit or customer changes their mind on the product.
  • Cape Collection  will not be liable for any loss or damages incurred once goods have been delivered to the customer
  • Cape Collection will not be liable for any misuse or negligence by customers using our products under any circumstances. Customers are always advised to read the safety instructions attached to each product before use.
  • Cancellation of online orders are not possible.
  • Claims for breakages must be lodged within 24 hours from receipt of delivery.
  • If you feel you have a faulty product we want to hear from you. Please email hello@capecollection.com.au

Disclaimers

Cape Collection promises to always source the best quality material for our products but will not be held responsible or liable for the manufacturers materials and products under any circumstances.

Our commitment

Cape Collection will always try to obtain the best quality materials to provide the best quality products to our customers.

Privacy

Cape Collection will never disclose any personal details of customers who order online including credit card details to any other party except where required by law.  

Contact forms & Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.